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NetSuite Service | US Ashburn

Resolved incidentMajor

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Timeline

Incident updates

Every update NetSuite posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    <p>We're investigating an issue affecting the NetSuite Application UI in US Ashburn. Further details will be provided shortly.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using Application UI including Login.</p>

  2. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  3. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn and a fix is being prepared.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  4. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn and we are working to restore all services.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  5. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn and are continuing to work on the fix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  6. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing to apply the fix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  7. Identified

    <p>We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing the work to restore services.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  8. Monitoring

    <p>We are applying a fix to mitigate the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  9. Monitoring

    <p>We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>

  10. Resolved

    <p>We have resolved the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may have experienced a degradation of service when using NetSuite Service.<br><br>If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.</p><br><br><b>Start Time:</b> 2026-08-17T23:35:10.610000+00:00<br><b>End Time:</b> 2026-08-18T04:14:27.560000+00:00<br>

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