{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T19:12:11.664Z"
  },
  "data": {
    "id": "incident_statuspage_netsuite_67v65vysqqq1",
    "slug": "netsuite-netsuite-application-ui-us-ashburn-2026-08-17",
    "title": "NetSuite Service | US Ashburn",
    "summary": "NetSuite Service | US Ashburn",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-17T23:45:18.31+00:00",
    "updatedAt": "2026-08-18T04:15:35.396+00:00",
    "resolvedAt": "2026-08-18T04:15:35.375+00:00",
    "provider": {
      "slug": "netsuite",
      "name": "NetSuite"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/netsuite-netsuite-application-ui-us-ashburn-2026-08-17",
      "api": "/api/v1/incidents/netsuite-netsuite-application-ui-us-ashburn-2026-08-17",
      "providerHtml": "/providers/netsuite",
      "alerts": "https://outagedeck.com/account?stack=netsuite&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "NetSuite reported a major event for the affected tracked services.",
    "source": {
      "id": "source_netsuite_status",
      "kind": "official_api",
      "name": "NetSuite Status",
      "checkedAt": "2026-08-18T19:10:18.235+00:00",
      "officialUrl": "https://status.netsuite.com",
      "statusPageUrl": "https://status.netsuite.com"
    },
    "updates": [
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_p7mqcjd6ysf5",
        "status": "investigating",
        "body": "<p>We're investigating an issue affecting the NetSuite Application UI in US Ashburn. Further details will be provided shortly.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using Application UI including Login.</p>",
        "createdAt": "2026-08-17T23:45:18.516+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_n3q456zm5dvj",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T00:17:12.697+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_s8zqy27mlmy8",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn and a fix is being prepared.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T00:42:43.908+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_vf44bgb3q7zy",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn and we are working to restore all services.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T01:06:48.825+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_6g4t0gd7mw07",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn and are continuing to work on the fix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T01:43:48.361+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_blyldy0l13vt",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing to apply the fix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T02:11:51.971+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_sry9qwzbts3t",
        "status": "identified",
        "body": "<p>We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing the work to restore services.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T02:46:23.735+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_0mc5204gn6c4",
        "status": "monitoring",
        "body": "<p>We are applying a fix to mitigate the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T03:19:19.553+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_sp8l2wt56m0w",
        "status": "monitoring",
        "body": "<p>We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Service.</p>",
        "createdAt": "2026-08-18T03:59:38.686+00:00"
      },
      {
        "id": "update_statuspage_netsuite_67v65vysqqq1_1v4hj102b05b",
        "status": "resolved",
        "body": "<p>We have resolved the issue affecting NetSuite Service in US Ashburn.<br><br><strong>Customer Impact:</strong> Customers may have experienced a degradation of service when using NetSuite Service.<br><br>If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.</p><br><br><b>Start Time:</b> 2026-08-17T23:35:10.610000+00:00<br><b>End Time:</b> 2026-08-18T04:14:27.560000+00:00<br>",
        "createdAt": "2026-08-18T04:15:35.375+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}