Provider
NetlifyIncident detail
Delayed Support Email Delivery to Microsoft 365 and Outlook Mailboxes
Active incidentMinor
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Started
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
We are aware that some Netlify Support email responses to customers using Microsoft 365 and Outlook-hosted mailboxes are experiencing delivery delays.
These delays appear to be related to an ongoing Microsoft Exchange Online service disruption, with some messages being temporarily deferred by Microsoft's mail servers.
Our Support team continues to process and respond to tickets, but affected customers may experience delays receiving our replies.
We are monitoring email delivery and will provide an update as Microsoft's service recovers.
Monitoring
We are monitoring email delivery and will provide another update once delivery is back to normal.
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