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Delayed cluster configuration affecting free and flex users

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

  2. Identified

    We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.

  3. Monitoring

    We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.

  4. Resolved

    This incident has been resolved.

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