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Incident detail

Authentication failures when running search queries for some clusters

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.

  2. Identified

    We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.

  3. Monitoring

    We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.

  4. Resolved

    This incident has been resolved.

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