Skip to content
OutageDeck

Incident detail

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Resolved incidentMinor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

  2. Identified

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.