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Incident detail

Atlas Backup Export Jobs Degraded Performance

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

  2. Identified

    We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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