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Incident detail

Elevated API errors and voice call setup failures (US)

Resolved incidentMinor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating elevated error rates and increased latency for API requests in our US region, beginning approximately 15:31 UTC. Write operations are the most affected and may return errors or time out. Voice call setup and number routing are also degraded. Read operations and our EU region are unaffected. We are actively engaged and will provide an update within 30 minutes.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Resolved

    This incident has been resolved.

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Incoming calls to UK with one-way audio

Newer incident →

Elevated processing delays — US region

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