{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-21T06:39:11.619Z"
  },
  "data": {
    "id": "incident_statuspage_messagebird_c2jx6z2p3qsz",
    "slug": "messagebird-elevated-api-errors-and-voice-call-setup-failures-us-2026-09-17",
    "title": "Elevated API errors and voice call setup failures (US)",
    "summary": "Elevated API errors and voice call setup failures (US)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-17T16:22:15.182+00:00",
    "updatedAt": "2026-09-17T17:44:35.461+00:00",
    "resolvedAt": "2026-09-17T17:44:35.435+00:00",
    "provider": {
      "slug": "messagebird",
      "name": "Bird (MessageBird)"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/messagebird-elevated-api-errors-and-voice-call-setup-failures-us-2026-09-17",
      "api": "/api/v1/incidents/messagebird-elevated-api-errors-and-voice-call-setup-failures-us-2026-09-17",
      "providerHtml": "/providers/messagebird",
      "alerts": "https://outagedeck.com/account?stack=messagebird&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bird (MessageBird) reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_messagebird_status",
      "kind": "official_api",
      "name": "Bird Status",
      "checkedAt": "2026-09-21T06:35:03.335+00:00",
      "stale": false,
      "officialUrl": "https://status.bird.com",
      "statusPageUrl": "https://status.bird.com"
    },
    "updates": [
      {
        "id": "update_statuspage_messagebird_c2jx6z2p3qsz_yggdd2030ph0",
        "status": "investigating",
        "body": "We are investigating elevated error rates and increased latency for API requests in our US region, beginning approximately 15:31 UTC. Write operations are the most affected and may return errors or time out.  Voice call setup and number routing are also degraded. Read operations and our EU region are unaffected. We are actively engaged and will provide an update within 30 minutes.",
        "createdAt": "2026-09-17T16:22:15.271+00:00"
      },
      {
        "id": "update_statuspage_messagebird_c2jx6z2p3qsz_pknkw7qxjkf4",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-17T16:46:43.961+00:00"
      },
      {
        "id": "update_statuspage_messagebird_c2jx6z2p3qsz_00x1t6qc16y5",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-17T16:46:49.797+00:00"
      },
      {
        "id": "update_statuspage_messagebird_c2jx6z2p3qsz_gglhsh43wkfl",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-17T17:44:35.435+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}