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Incident detail

Dashboard issues with Live Data

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Cisco Meraki posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.

  2. Monitoring

    Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.

  3. Resolved

    Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved.  All systems are now operating normally.  If you continue to see issues, please contact Meraki Customer Support.

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