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Incident detail

Microsoft Incident Resulting in Delivery Issues to M365

Resolved incidentMinor

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Timeline

Incident updates

Every update Mailgun posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred emails across all M365 regions. The affected responses are returning "451 4.7.500 Server busy". Our teams are actively monitoring the situation. Sending to other email providers is not affected.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Resolved

    Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.

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