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Incident detail

Event Log Delays in US Region

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Mailgun posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are currently experiencing delays in event log processing in our US region.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.

  6. Identified

    The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.

  7. Identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  8. Identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.

  9. Identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  10. Identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.

  11. Resolved

    Event queues have caught up and events are processing normally.

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