Provider
MailgunIncident detail
Log retrieval errors in the US region
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Mailgun posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.
Identified
The issue has been identified and a fix is being implemented.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.
Identified
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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