{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T13:02:36.363Z"
  },
  "data": {
    "id": "incident_statuspage_mailgun_nbg15t8l6dtk",
    "slug": "mailgun-log-retrieval-errors-in-the-us-region-2026-06-23",
    "title": "Log retrieval errors in the US region",
    "summary": "Log retrieval errors in the US region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-23T09:14:00.789+00:00",
    "updatedAt": "2026-06-23T16:09:21.465+00:00",
    "resolvedAt": "2026-06-23T16:09:21.446+00:00",
    "provider": {
      "slug": "mailgun",
      "name": "Mailgun"
    },
    "affectedServices": [
      {
        "slug": "mailgun-inbound",
        "name": "Inbound & Events"
      }
    ],
    "links": {
      "html": "/incidents/mailgun-log-retrieval-errors-in-the-us-region-2026-06-23",
      "api": "/api/v1/incidents/mailgun-log-retrieval-errors-in-the-us-region-2026-06-23",
      "providerHtml": "/providers/mailgun",
      "alerts": "https://outagedeck.com/account?stack=mailgun&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Mailgun reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_mailgun_status",
      "kind": "official_api",
      "name": "Mailgun Status",
      "checkedAt": "2026-10-12T13:00:04.042+00:00",
      "stale": false,
      "officialUrl": "https://status.mailgun.com",
      "statusPageUrl": "https://status.mailgun.com"
    },
    "updates": [
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_9sngc1p2nbpq",
        "status": "investigating",
        "body": "Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.",
        "createdAt": "2026-06-23T09:14:00.876+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_vvtvdbhdrp3l",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-23T09:30:57.068+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_pf024xxqxj7r",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T10:04:58.095+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_n77fg69tgslk",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T10:41:49.562+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_pmd0svdbgs8r",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T11:19:23.33+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_w45hbbrmvqx4",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T12:07:47.069+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_r2ttp6d998g7",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T13:10:30.256+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_r97ptdkp8hp5",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-23T14:13:18.095+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_dk4mwp7cyy12",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.",
        "createdAt": "2026-06-23T14:52:30.067+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_ckvrfh723m9d",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.",
        "createdAt": "2026-06-23T15:25:38.796+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_syxh71gfyq71",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-06-23T15:56:21.566+00:00"
      },
      {
        "id": "update_statuspage_mailgun_nbg15t8l6dtk_70djm03zvcsx",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-06-23T16:09:21.446+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}