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Investigating - Known Impact

Resolved incidentMinor

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Timeline

Incident updates

Every update LaunchDarkly posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.

  2. Identified

    Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected.

    We have identified the issue and are continuing our work to recover the missing Traces data.

  3. Monitoring

    The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).

  4. Resolved

    The issue with Observability Traces has been resolved. Missing trace data has been recovered.

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