Provider
LaunchDarklyIncident detail
Flag delivery errors in Streaming API
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update LaunchDarkly posted, oldest to newest, exactly as it appeared on their official status page.
Monitoring
Server-side streaming requests experienced elevated error rates between approximately 12:00 p.m. and 12:12 p.m. PDT, and some SDKs establishing new streaming connections may have been unable to connect. Polling request error rates remained below 1% throughout the incident.
No customer data was lost or compromised. We apologize for the disruption.
Resolved
This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates below 1%. Some requests to the LaunchDarkly web application also experienced elevated errors between approximately 11:29 AM and 12:03 PM PDT. The issue was caused by an internal configuration change, which has been reverted. All systems have recovered and are operating normally. No customer data was lost or compromised.
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