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OutageDeck

Incident detail

Portfolio values may not display on Kraken Pro

Portfolio values may not display on Kraken Pro

Resolved incidentMinor1 affected service

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Timeline

Incident updates

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  1. Investigating

    We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile. Trading, deposits, and withdrawals are operating normally. Our team is investigating and we will provide an update shortly.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.