Skip to content

Incident detail

Portfolio values may not display on Kraken Pro

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Kraken breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile.

    Trading, deposits, and withdrawals are operating normally.

    Our team is investigating and we will provide an update shortly.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

Keep exploring

More from Kraken

Neighboring incidents on Kraken's timeline and the rest of their record on OutageDeck.