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Incident detail

Onboarding Issues for EEA clients on Mobile Apps.

Onboarding Issues for EEA clients on Mobile Apps.

Resolved incidentMinor1 affected service

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Incident updates

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  1. Investigating

    We are currently investigating an issue that causes Apps to freeze during Tax Number verification step for EEA clients. Web services are not affected.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.