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Incident detail

Flexline - New Loan Requests Unavailable

Flexline - New Loan Requests Unavailable

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are aware of an issue affecting Flexline. Some users may be unable to initiate new loans on web and mobile. Viewing existing loans and loan details is not affected. Our team is actively investigating and we provide an update as soon as we have more information.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.