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Krak Card - Digital Wallet Provisioning Unavailable

Resolved incidentMinor

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Timeline

Incident updates

Every update Kraken posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution.

    Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally.

    We will provide a further update once we have more information.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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