Skip to content

Incident detail

Orders Visibility Issue

Orders Visibility Issue

Resolved incidentMinor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating an issue causing order history to be unavailable for orders placed from May 13 onwards. We are working to resolve the issue and will update as soon as we have more information.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    We are continuing to work on a fix for this issue and will update as soon as we have more information.

  5. Identified

    We are continuing to work on a fix for this issue and will update as soon as we have more information.

  6. Resolved

    This incident has been resolved.