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Incident detail

Krak Card degraded performance.

Krak Card degraded performance.

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    Adding Krak Card to Google/Apple wallet while using automated flow returns an error. Entering card details manually is a suggested workaround. Other functionality is not affected.

  2. Monitoring

    The upstream issue affecting Krak Card provisioning to Apple Pay / Google Pay has been resolved and provisioning is now working. Users who previously saw an error should re-attempt adding their card to their wallet via the in-app flow. We are monitoring to confirm full recovery. Other functionality remains unaffected.

  3. Resolved

    This incident has been resolved.