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Krak Card degraded performance.

Resolved incidentMinor

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Timeline

Incident updates

Every update Kraken posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Adding Krak Card to Google/Apple wallet while using automated flow returns an error. Entering card details manually is a suggested workaround. Other functionality is not affected.

  2. Monitoring

    The upstream issue affecting Krak Card provisioning to Apple Pay / Google Pay has been resolved and provisioning is now working. Users who previously saw an error should re-attempt adding their card to their wallet via the in-app flow. We are monitoring to confirm full recovery. Other functionality remains unaffected.

  3. Resolved

    This incident has been resolved.

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