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Incident detail

Card, Apple Pay, and Google Pay payments unavailable

Card, Apple Pay, and Google Pay payments unavailable

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue affecting all card, Apple Pay, and Google Pay transactions across our apps and website. Affected clients may be unable to complete payments using these methods. Our team is actively working to resolve this and we will provide a further update shortly. You can view our other available funding methods here: https://support.kraken.com/articles/360000381846 We apologise for any inconvenience.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.