Skip to content

Incident detail

Card, Apple Pay, and Google Pay payments unavailable

Resolved incidentMinor

Timeline window

to

Get alerted the next time Kraken breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue affecting all card, Apple Pay, and Google Pay transactions across our apps and website. Affected clients may be unable to complete payments using these methods. Our team is actively working to resolve this and we will provide a further update shortly.

    You can view our other available funding methods here:

    https://support.kraken.com/articles/360000381846

    We apologise for any inconvenience.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

Keep exploring

More from Kraken

Neighboring incidents on Kraken's timeline and the rest of their record on OutageDeck.