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Incident detail

Card, Apple Pay, and Google Pay payments unavailable

Resolved incidentMinor

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Timeline

Incident updates

Every update Kraken posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue affecting all card, Apple Pay, and Google Pay transactions across our apps and website. Affected clients may be unable to complete payments using these methods. Our team is actively working to resolve this and we will provide a further update shortly.

    You can view our other available funding methods here:

    https://support.kraken.com/articles/360000381846

    We apologise for any inconvenience.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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