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Incident detail

Instant Buys & Recurring and Custom order delays

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Kraken posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are aware of some users reporting issues with Instant Buy, and Recurring and Custom orders. Our engineers are aware of the issue are are preparing a fix.

  2. Identified

    A fix that has resolved the majority of affected cases has been implemented. A small number of cases remain under investigation and we will provide a further update once all cases are resolved.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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