Skip to content
OutageDeck

Incident detail

Incorrect Margin information and Spot balances displayed in APP and Web.

Resolved incidentMinor

Timeline window

to

Get alerted the next time Kraken breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Kraken alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue causing incorrect margin information and Spot balances for a subset of client in both App and Web interfaces. Our team is working diligently to solve it.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

Keep exploring

More from Kraken

Neighboring incidents on Kraken's timeline and the rest of their record on OutageDeck.

← Older incident

EUR and GBP deposits and withdrawals may be delayed

Newer incident →

BRL PIX deposits degraded performance

All Kraken incidentsKraken live status