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Incident detail

EUR and GBP deposits and withdrawals may be delayed

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating potential delays affecting EUR and GBP deposits and withdrawals via our payment processing partner.

    We will provide an update as more information becomes available.

  2. Identified

    Some EUR and GBP deposits and withdrawals processed through OpenPayd are experiencing delays.

    We are awaiting further information from our provider. There is currently no estimated time for resolution. We will share further updates as information becomes available.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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