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Incident detail

Loss of analytics payload from data plane node (US Only)

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Kong posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.

  2. Identified

    We have identified the issue and are working on a fix

  3. Identified

    We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.

  4. Monitoring

    We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.

  5. Resolved

    This incident has been resolved.

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