Incident detail

Konnect UI Login Degraded

Resolved incidentMinor1 affected service

Provider

Timeline window

Jul 13, 2026, 7:10 AM UTC to Jul 13, 2026, 9:10 AM UTC

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

Investigating
Jul 13, 2026, 7:10 AM UTC
Login to Konnect intermittently failing. Customers can retry login in order to gain access to the platform. API calls to Konnect are succeeding.
Investigating
Jul 13, 2026, 7:31 AM UTC
We are continuing to investigate the issue.
Investigating
Jul 13, 2026, 8:44 AM UTC
We are continuing to investigate the issue.
Resolved
Jul 13, 2026, 9:10 AM UTC
This issue has been resolved.