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Incident detail

Kong Identity is unable to mint tokens in all regions

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Kong Identity is unable to mint tokens in all regions. The team has identified the issue and is applying a fix.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    Fix has been applied for all auth servers in the US and EU. Updating other regions currently.

  4. Monitoring

    The fix has been applied to all regions. We are actively monitoring.

  5. Resolved

    This incident has been resolved.