Skip to content
OutageDeck

Incident detail

Dev Portals unreachable in SG Region

Resolved incidentMajor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time Kong breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Kong alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.

  2. Monitoring

    The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.