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Incident detail

Dev Portals unreachable in SG Region

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Kong posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.

  2. Monitoring

    The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.

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