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Incident detail

Analytics in AU region is experiencing issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.

  2. Monitoring

    A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.

  3. Monitoring

    We are seeing analytics services in AU region recovering.

  4. Resolved

    The issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and analytics data is returning as expected. No other regions were impacted.