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Incident detail

WhatsApp Disruption

WhatsApp Disruption

Resolved incidentCritical0 affected services

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Incident updates

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  1. Investigating

    All WhatsApp functionality is currently unavailable for customers due to an upstream provider outage (including sending, integration setup and template editing). The Engineering team is actively investigating and will share more information as soon as it becomes available.

  2. Resolved

    The issue affecting WhatsApp features within Klaviyo has been resolved as of 6:45 PM US/Eastern on June 6, 2026. Our Engineering team has monitored performance and see that WhatsApp services have been restored including message sending, integration setup and template editing. This incident has been resolved.