Provider
KlaviyoIncident detail
Errors when attempting to select templates for campaigns
Timeline window
to
Outage alerts
Get alerted the next time Klaviyo breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Klaviyo posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.
Identified
We have identified the root cause and are working on a fix. We will share another update shortly.
Monitoring
A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.
Resolved
Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.
Keep exploring
More from Klaviyo
Neighboring incidents on Klaviyo's timeline and the rest of their record on OutageDeck.