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Incident detail

Errors when attempting to select templates for campaigns

Resolved incidentMinor

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Timeline

Incident updates

Every update Klaviyo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.

  2. Identified

    We have identified the root cause and are working on a fix. We will share another update shortly.

  3. Monitoring

    A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

  4. Resolved

    Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.

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