Skip to content
OutageDeck

Incident detail

Errors when attempting to select templates for campaigns

Errors when attempting to select templates for campaigns

Resolved incidentMinor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.

  2. Identified

    We have identified the root cause and are working on a fix. We will share another update shortly.

  3. Monitoring

    A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

  4. Resolved

    Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.