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Incident detail

Failing actions in MyKinsta

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Kinsta posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some actions within MyKinsta, such as backups and restores or new WP-Admin user creations, are failing. We're currently investigating the cause.

  2. Identified

    We have identified the issue and we are working on implementing a fix.

  3. Monitoring

    A fix has been implemented for this. Please re-try any previously failed MyKinsta actions, and contact support via chat or by emailing support@kinsta.com if you are still experiencing any issues.

  4. Resolved

    This has been resolved.

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