Provider
KinstaIncident detail
MFA emails not being sent for MyKinsta
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating issues with MFA emails for login requests that are not being sent.
Monitoring
We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously.
We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed.
If you are still experiencing issues, please email us at support@kinsta.com.
Resolved
Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed.
If you are still experiencing issues, please email us at support@kinsta.com.
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