Provider
Keeper SecurityIncident detail
Direct record sharing enforcement issue
Resolved incidentMinor
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Identified
We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.
Resolved
The issue was resolved at 12:30PM PST.