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Incident detail

Direct record sharing enforcement issue

Resolved incidentMinor

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  1. Identified

    We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.

  2. Resolved

    The issue was resolved at 12:30PM PST.