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Incident detail

Resolved: Keeper Gateway and KSM API errors

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.

  2. Resolved

    API errors have been resolved. The Keeper Gateway and KSM client version is no longer returning an error.