Provider
InfobipIncident detail
Multiple Locations - Customer Portal Top-up Service Degradation
Resolved incidentMinor
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Timeline
Incident updates
Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.
Identified
The issue has been identified and a fix is being implemented.
Resolved
The issue has been successfully resolved and the service is once again operational.
Start (UTC): 18 May 2026 11:14
End (UTC): 18 May 2026 12:21
Impact: Add-Funds page unavailable (error 404 reverted)
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