{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-18T20:31:22.404Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_d7xb20rsn44q",
    "slug": "infobip-multiple-locations-customer-portal-top-up-service-degradation-2026-05-18",
    "title": "Multiple Locations - Customer Portal Top-up Service Degradation",
    "summary": "Multiple Locations - Customer Portal Top-up Service Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-18T12:06:59+00:00",
    "updatedAt": "2026-05-18T12:41:39.319+00:00",
    "resolvedAt": "2026-05-18T12:30:22+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-customer-portal-top-up-service-degradation-2026-05-18",
      "api": "/api/v1/incidents/infobip-multiple-locations-customer-portal-top-up-service-degradation-2026-05-18",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-18T20:30:13.823+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_d7xb20rsn44q_zs61kvhx3pxx",
        "status": "investigating",
        "body": "We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.",
        "createdAt": "2026-05-18T12:06:59.695+00:00"
      },
      {
        "id": "update_statuspage_infobip_d7xb20rsn44q_bdfgx34psz1b",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-05-18T12:17:12.135+00:00"
      },
      {
        "id": "update_statuspage_infobip_d7xb20rsn44q_xqqmwtqr4slx",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\n\nStart (UTC): 18 May 2026 11:14\nEnd (UTC): 18 May 2026 12:21\nImpact: Add-Funds page unavailable (error 404 reverted)",
        "createdAt": "2026-05-18T12:30:22.601+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}