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Incident detail

Multiple Location - Service Connection Degradation

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Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Resolved

    We experienced a service degradation affecting Apple Messaging, Email, MAM, RCS, SMS, Telegram, Voice, WhatsApp, and SMPP services in multiple data centers, which caused delays in traffic processing for these channels.

    Start (UTC): 26-08-2026 21:02

    End (UTC): 26-08-2026 22:12

    Impact: During this period, you may have experienced delays in processing and 5xx errors on the mentioned channels,

    We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

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