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Global (Europe) - Inbound WhatsApp service degradation

Resolved incidentMinor

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Timeline

Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing issues with inbound WhatsApp service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.

  2. Investigating

    The team is still investigating this issue. We'll continue sharing updates.

  3. Resolved

    The issue has been successfully resolved and the service is once again operational.

    Some sender might not have been able receive inbound messages.

    Start (UTC): 09 July 2026 08:22

    End (UTC): 09 July 2026 11:49

    Impact: Some sender might not have been able receive inbound messages.

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