{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:03:08.700Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_p2v8vngytshs",
    "slug": "infobip-global-europe-inbound-whatsapp-service-degradation-2026-07-09",
    "title": "Global (Europe) - Inbound WhatsApp service degradation",
    "summary": "Global (Europe) - Inbound WhatsApp service degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-09T10:19:03.125+00:00",
    "updatedAt": "2026-07-09T12:30:50.081+00:00",
    "resolvedAt": "2026-07-09T12:30:50.062+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-europe-inbound-whatsapp-service-degradation-2026-07-09",
      "api": "/api/v1/incidents/infobip-global-europe-inbound-whatsapp-service-degradation-2026-07-09",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T12:00:05.742+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_p2v8vngytshs_7bcmsyf21671",
        "status": "investigating",
        "body": "We are currently experiencing issues with inbound WhatsApp service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.",
        "createdAt": "2026-07-09T10:19:03.242+00:00"
      },
      {
        "id": "update_statuspage_infobip_p2v8vngytshs_f4x2w3pzrkc7",
        "status": "investigating",
        "body": "The team is still investigating this issue. We'll continue sharing updates.",
        "createdAt": "2026-07-09T11:01:30.507+00:00"
      },
      {
        "id": "update_statuspage_infobip_p2v8vngytshs_97sr9xg51n5n",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\nSome sender might not have been able receive inbound messages.\n\nStart (UTC): 09 July 2026  08:22\nEnd (UTC): 09 July 2026  11:49\nImpact: Some sender might not have been able receive inbound messages.",
        "createdAt": "2026-07-09T12:30:50.062+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}