Provider
InfobipIncident detail
Global (Europe) - Conversations Service Degradation
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Investigating
Our dedicated development team is currently investigating the root cause of the issue related to our conversations service. You may experience issues with our Conversations service.
Resolved
We want to inform you that the previously reported degradation affecting the Conversations service has been resolved.
During the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections.
Start time (UTC): 25-05-2026 10:30
End time (UTC): 25-05-2026 11:54
Impact: Conversations status updates in My Work and All Work Sections