{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:45.587Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_3q4fvqwq8d5j",
    "slug": "infobip-global-europe-conversations-service-degradation-2026-05-25",
    "title": "Global (Europe) - Conversations Service Degradation",
    "summary": "Global (Europe) - Conversations Service Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-25T11:32:33.978+00:00",
    "updatedAt": "2026-05-25T12:00:57.296+00:00",
    "resolvedAt": "2026-05-25T12:00:57.277+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-europe-conversations-service-degradation-2026-05-25",
      "api": "/api/v1/incidents/infobip-global-europe-conversations-service-degradation-2026-05-25",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-20T13:05:03.054+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_3q4fvqwq8d5j_rtmp4wb4vsq5",
        "status": "investigating",
        "body": "Our dedicated development team is currently investigating the root cause of the issue related to our conversations service. You may experience issues with our Conversations service.",
        "createdAt": "2026-05-25T11:32:34.108+00:00"
      },
      {
        "id": "update_statuspage_infobip_3q4fvqwq8d5j_jh3mpvjffwrm",
        "status": "resolved",
        "body": "We want to inform you that the previously reported degradation affecting the Conversations service has been resolved.\n\nDuring the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections.\n\nStart time (UTC): 25-05-2026 10:30\nEnd time (UTC): 25-05-2026 11:54\n\nImpact: Conversations status updates in My Work and All Work Sections",
        "createdAt": "2026-05-25T12:00:57.277+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}