Provider
InfobipIncident detail
Global - Customer Portal Service Degradation
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Timeline
Incident updates
Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently experiencing issues with Customer Portal services. Users may encounter errors when accessing the portal or attempting to log in.
Investigating
We are continuing to investigate this issue.
Monitoring
A fix has been implemented, and we are monitoring the system to ensure stability.
Resolved
The incident has been resolved.
Start (UTC): 28 April 2026 07:59
End (UTC): 28 April 2026 08:23
Impact: Users may encounter errors when accessing the portal or attempting to log in.
Thank you for your understanding and patience.
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