{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:51.638Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_f2lqsr8m4nwj",
    "slug": "infobip-global-customer-portal-service-degradation-2026-04-28",
    "title": "Global - Customer Portal Service Degradation",
    "summary": "Global - Customer Portal Service Degradation",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-04-28T08:19:00.363+00:00",
    "updatedAt": "2026-04-28T08:53:17.563+00:00",
    "resolvedAt": "2026-04-28T08:53:17.547+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-customer-portal-service-degradation-2026-04-28",
      "api": "/api/v1/incidents/infobip-global-customer-portal-service-degradation-2026-04-28",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-20T13:05:03.054+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_f2lqsr8m4nwj_znw9f06g46gk",
        "status": "investigating",
        "body": "We are currently experiencing issues with Customer Portal services. Users may encounter errors when accessing the portal or attempting to log in.",
        "createdAt": "2026-04-28T08:19:00.486+00:00"
      },
      {
        "id": "update_statuspage_infobip_f2lqsr8m4nwj_rmmb3jb8ss39",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-04-28T08:24:41.584+00:00"
      },
      {
        "id": "update_statuspage_infobip_f2lqsr8m4nwj_1yzmhm0pqpr3",
        "status": "monitoring",
        "body": "A fix has been implemented, and we are monitoring the system to ensure stability.",
        "createdAt": "2026-04-28T08:36:18.132+00:00"
      },
      {
        "id": "update_statuspage_infobip_f2lqsr8m4nwj_60d49z126v1z",
        "status": "resolved",
        "body": "The incident has been resolved.\n\nStart (UTC): 28 April 2026 07:59\nEnd (UTC): 28 April 2026 08:23\n\nImpact: Users may encounter errors when accessing the portal or attempting to log in.\n\nThank you for your understanding and patience.",
        "createdAt": "2026-04-28T08:53:17.547+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}