Provider
ImpervaIncident detail
[INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues
Resolved incidentMinor1 affected service
Timeline window
to
Get alerted the next time Imperva breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating an issue that may cause intermittent DNS resolution failures for some customers.
Our teams are actively investigating the issue and working to identify the cause and restore consistent DNS resolution.
We will provide further updates as more information becomes available.
Investigating
We continue to investigate intermittent DNS resolution issues that may affect a small number of requests.
The issue is highly intermittent and remains limited in scope. Our teams are actively investigating the issue and working to identify the cause and ensure consistent DNS resolution.
The next update on this issue will be shared no later than 20:10 UTC.
Identified
The issue has been identified, and our teams have confirmed the cause of the intermittent DNS resolution failures.
The team is currently applying the mitigation in a controlled manner across the affected services.
The issue remains intermittent and limited in scope.
The next update on the issue will be shared no later that 20:20 UTC.
Identified
Mitigation efforts are continuing. We are seeing recovery as the targeted fix is progressively applied to the affected services.
The next update on the issue will be shared no later than 20:55 UTC.
Identified
Mitigation and validation efforts are continuing. The team is closely monitoring the service while applying the targeted fix across the remaining affected systems and validating recovery.
The next update on the issue will be shared no later than 21:25 UTC.
Identified
Mitigation and validation efforts remain ongoing. The team continues to apply the targeted fix to the remaining affected systems while closely monitoring the service and validating recovery.
The next update on the issue will be shared no later than 22:05 UTC.
Monitoring
The team has completed the mitigation, and the affected services have been validated to be operating as expected.
We will continue to closely monitor the service to ensure the fix remains effective and services remains stable.
Resolved
The services are now stable, and the issue has been fully mitigated. Post-mitigation validation has been completed, confirming that the services are operating as expected.
The incident is now considered resolved.
Keep exploring
More from Imperva
Neighboring incidents on Imperva's timeline and the rest of their record on OutageDeck.