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Incident detail

[INC-1049] Issue with creation of the site certificates.

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We have discovered a potential issue affecting sites certificates validation. Technical teams are investigating.

    The next update will be shared no later then 23:25 UTC.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  2. Investigating

    Remediation efforts are ongoing and teams are actively working to stabilize the services.

    The next update will be communicated at 00:10 UTC.

  3. Identified

    Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance.

  4. Resolved

    A fix has been implemented and all services are operating normally. The incident has been successfully resolved,