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Incident detail

[INC-1034] Imperva Management Portal Login Issue

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  2. Monitoring

    Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  3. Resolved

    The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.