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Incident detail

[INC -1026] Issue in FP on browser classification

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We have discovered a potential issue affecting FP on browser classification. Technical teams are investigating. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  2. Identified

    The issue has been identified and a fix is being implemented. The next Status Update on this Incident will be provided no later than 20:10 UTC. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  3. Identified

    The issue has been identified, and remediation efforts are currently underway. The next Status Update on this Incident will be provided no later than 20:45 UTC. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  4. Monitoring

    A fix has been implemented and we are monitoring the results. The next Status Update on this Incident will be provided no later than 21:30 UTC. Further updates to follow.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.

  5. Resolved

    The incident has been successfully resolved, and all services are operating normally.

    The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

    In the event of a service disruption, the update will include potential impacts to any affected region.